Your customer’s decisions – what products to buy, services to use or providers to engage with – are heavily influenced by the ratio of pleasure versus pain in their user experience.As technology advances, companies have increasingly turned to multichannel strategies to reach potential customers, who can also be credit borrowers. But, in trying to reach… Continue reading The age of ‘Digital Self-Serve’ enables trade credit sales channels
Author: 1centre
How AI and automation is solving Credit Management headaches
Part 1 of 3-part series. Next article > The pace of technology development has a profound impact on most industries and our everyday lives. The world of trade credit management is no exception. From fraud assessment checks to business process automation, building scale through the cloud, to leading the charge on data-led decision making, the power… Continue reading How AI and automation is solving Credit Management headaches
Three Big Conundrums for Today’s Credit Managers
Part 2 of 3-part series. Next article > Problem 1. Onboarding customers faster, with more visibility while simplifying the complex. Streamlining existing customer onboarding processes requires an understanding of the full end to end process, from ‘I want to trade with you, how do I sign up?’ through to ‘My account is open, now what?’. You’re… Continue reading Three Big Conundrums for Today’s Credit Managers
SaaS automation applied to identity fraud in trade credit
Part 3 of 3-part series. The pace of technology development has a profound impact on most industries and our everyday lives. The world of trade credit management is no exception. From fraud assessment checks to business process automation, building scale through the cloud, to leading the charge on data-led decision making, the power of digital… Continue reading SaaS automation applied to identity fraud in trade credit
How electronic signatures meet global standards
Google the keywords electronic signatures and you’ll find 115,000,000 results – a lot right! Electronic signatures are often called Digital Signatures as well. For me, this is reflective of the world moving to more efficient ways of signing that don’t require a person to person exchange of paper that requires a signature – it’s as… Continue reading How electronic signatures meet global standards
Omni-channel: Customer Choice is Paramount in trade
An Omni-channel experience is a multi-channel approach to marketing, selling, and serving customers in a way that creates an integrated and cohesive customer experience no matter how or where a customer reaches out. It gives the customer choice about how they make that first interaction with you. There has not been a year quite like… Continue reading Omni-channel: Customer Choice is Paramount in trade
What are the different levels of data encryption?
Data encryption keeps our personal, business, health and banking data online. But how is it really kept secure? Storing data that is confidential and of high value can be difficult. That’s why most apps and sites we use rely on data encryption to keep all of our information safe. According to HPWhile there are many… Continue reading What are the different levels of data encryption?
The importance of visibility in your sales pipeline
When we talk about visibility in your sales pipeline, we mean the ability to dive in at any point along the process and see what’s going on. It’s like driving a car at night – you’ve got to put your headlights on, otherwise, you could be heading right toward a cliff and not even realise… Continue reading The importance of visibility in your sales pipeline
Trade credit & COVID-19: The early bird catches the worm
“The early bird catches the worm”. That’s the key principle when it comes to managing your debtors, and especially now. Being the Early Bird in trade credit is about being proactive, engaging customers quickly, understanding their positions and risks, offering options. It also means making difficult decisions, balancing recovery against customer relationships. At 1Centre, we’d like… Continue reading Trade credit & COVID-19: The early bird catches the worm
The Top 5 Benefits of Storing Data in the Cloud
Gathering relevant data and storing it in the cloud, to better understand your business and its customers has now become imperative. Data helps you solve current problems, as well as make better strategic decisions. With the collection of critical data comes the essential responsibility and need of storing it in a safe, secure and easily… Continue reading The Top 5 Benefits of Storing Data in the Cloud
3 MORE common sales funnel mistakes
In a previous article, we’ve already covered the common sales funnel mistakes businesses make. These are assuming all leads are equal, confusing leads, and a cumbersome onboarding process. In this article, we look at three more common sales pipeline mistakes that could be costing you precious leads and hampering business growth. 1. Not analysing what’s… Continue reading 3 MORE common sales funnel mistakes
Checklist for a successful sales pipeline
This checklist is designed to help you organise your sales pipeline and ensure you have all the tools in place to create a streamlined experience for leads and new customers. Depending on the type of business, you will choose only the stages that are required. Initial contact with lead Lead assigned to sales rep. Lead… Continue reading Checklist for a successful sales pipeline