Let’s say that your current trade-customer onboarding process is manual, time-consuming, and prone to errors or even worse (huhhmmmm….) ’digital’ and still prone to errors PLUS lacks the level of flexibility or functionality you need, well, it’s time think your approach to this. If the process is causing delays for your customers and staff during… Continue reading What Enterprises Want From Their Trade-Credit Customer Onboarding Platform
The Personal Property Securities Register, most commonly known as the PPSR, is an official government register. If you’re a 1Centre customer and you trade across NZ & AU requiring PPSRs across both countries, this can be very easily set up, managed and maintained on your 1Centre account. Including an aggregated view of all PPSRs across your business in both countries!
Part 2 of 3-part series. Next article > Problem 1. Onboarding customers faster, with more visibility while simplifying the complex. Streamlining existing customer onboarding processes requires an understanding of the full end to end process, from ‘I want to trade with you, how do I sign up?’ through to ‘My account is open, now what?’. You’re… Continue reading Three Big Conundrums for Today’s Credit Managers
An Omni-channel experience is a multi-channel approach to marketing, selling, and serving customers in a way that creates an integrated and cohesive customer experience no matter how or where a customer reaches out. It gives the customer choice about how they make that first interaction with you. There has not been a year quite like… Continue reading Omni-channel: Customer Choice is Paramount in trade
One of the biggest mistakes we see in struggling businesses is a focus on lead generation over lead nurturing. Lead generation is finding new potential clients and getting them interested in your company, while lead nurturing is using a series of milestones to convert those leads into paying clients. Both processes are vital, but if… Continue reading Why lead nurturing is vital to your success
White or brown bread? Rent or buy a house? Dog or cat? Exciting new job or in-house promotion? In our everyday lives, we’re faced with an endless barrage of decisions. As you’ve probably experienced, too many decisions can feel overwhelming and is likely to make you not want to decide at all. If every decision… Continue reading How to help customers make decisions
As a business owner setting up your sales team for the first time, you have a unique opportunity – you get to create efficient systems from the beginning, and avoid the problem many of your competitors face. Cumbersome sales pipelines ingrained in company culture are expensive to change and cause inefficiencies. You can capitalise on… Continue reading 4 sales pipeline considerations for a new business