Artificial Intelligence (AI) isn’t new. But what is new is its accessibility — and the speed at which it’s advancing. For decades, AI was the domain of scientists, researchers, and tech companies, especially the larger companies. Today, it’s powering everyday tools inside almost every business, from small tradies to global enterprises. For me, AI is… Continue reading The Rise of AI in Business:
Turning Potential into Performance
Tag: B2B customer onboarding
The Rise of AI in Business:
Why Speed Matters: How NPS and Onboarding Time Go Hand in Hand
In today’s landscape of rising customer expectations, Net Promoter Score (NPS) has emerged as a key indicator of satisfaction and loyalty. When a customer chooses to do business with you – effectively knocking on your shop window – that initial experience sets the tone for the relationship. It’s often the clearest signal of how their… Continue reading Why Speed Matters: How NPS and Onboarding Time Go Hand in Hand
Trade-Credit has not Escaped Consumer-Grade Expectations
Picture this: She’s your customer in 10 years. What will her expectations be as a consumer? Do you think she’ll want to fill out your paper form, photocopy her documentation, and wait for your approval? In a world where digital first experiences are the norm, how you handle customer onboarding, credit approvals, and interactions will… Continue reading Trade-Credit has not Escaped Consumer-Grade Expectations
1Centre Surpasses 100,000 Business Customers Milestone, Cementing Its Position in Digital Trade-Credit Management
Auckland, 2nd April 2024 – 1Centre, a leading digital platform revolutionising trade credit management, today announced a significant milestone in its journey, having surpassed the 100,000 mark in business customers. This achievement underscores 1Centre’s commitment to providing innovative, user-friendly and efficient credit management solutions to businesses across Australia and New Zealand. Since its inception, 1Centre… Continue reading 1Centre Surpasses 100,000 Business Customers Milestone, Cementing Its Position in Digital Trade-Credit Management
Improving the Economy is a Team Sport: Why Supporting Small Businesses is a Prosocial Movement
The success of any team or organisation depends on its culture and collective beliefs. The same is true for the economy. To create a thriving, prosperous economy, we need to work together and support one another, particularly small businesses. Supporting small businesses is not just good for the individual business owner or their customers; it’s… Continue reading Improving the Economy is a Team Sport: Why Supporting Small Businesses is a Prosocial Movement
What Enterprises Want From Trade-Credit Onboarding Platforms
Let’s say that your current trade-customer onboarding process is manual, time-consuming, and prone to errors or even worse (huhhmmmm….) ’digital’ and still prone to errors PLUS lacks the level of flexibility or functionality you need, well, it’s time think your approach to this. If the process is causing delays for your customers and staff during… Continue reading What Enterprises Want From Trade-Credit Onboarding Platforms
Business Case: Adopting a Trade-Credit Customer Onboarding Platform
We’re offering you a free business plan that outlines your proposal to adopt a Trade-Credit Customer Onboarding Platform. By using this template, you will save time in writing your own business plan and have a great starting point for internal conversations, initial needs and requirement gathering, and stakeholder engagement. Enjoy! BUSINESS PLAN Executive Summary Our… Continue reading Business Case: Adopting a Trade-Credit Customer Onboarding Platform
The age of ‘Digital Self-Serve’ enables trade credit sales channels
Your customer’s decisions – what products to buy, services to use or providers to engage with – are heavily influenced by the ratio of pleasure versus pain in their user experience.As technology advances, companies have increasingly turned to multichannel strategies to reach potential customers, who can also be credit borrowers. But, in trying to reach… Continue reading The age of ‘Digital Self-Serve’ enables trade credit sales channels
Using API’s to “say hello 👋” to an integrated innovative world
Imagine every step of your credit management process.
Draw a visual representation in your head. Include all stakeholders involved, all staff, all customers. Now imagine that all being 90% faster, easier and more compliant – congratulations, you have imagined automation!
What do Netflix, Spotify, Salesforce, DocuSign and 1Centre all have in common?
Imagine every step of your credit management process.
Draw a visual representation in your head. Include all stakeholders involved, all staff, all customers. Now imagine that all being 90% faster, easier and more compliant – congratulations, you have imagined automation!
Five big benefits for automating your trade-credit processes.
Imagine every step of your credit management process.
Draw a visual representation in your head. Include all stakeholders involved, all staff, all customers. Now imagine that all being 90% faster, easier and more compliant – congratulations, you have imagined automation!
Making PPSRs a headache-free zone 
The Personal Property Securities Register, most commonly known as the PPSR, is an official government register. If you’re a 1Centre customer and you trade across NZ & AU requiring PPSRs across both countries, this can be very easily set up, managed and maintained on your 1Centre account. Including an aggregated view of all PPSRs across your business in both countries!