Artificial Intelligence (AI) isn’t new. But what is new is its accessibility — and the speed at which it’s advancing. For decades, AI was the domain of scientists, researchers, and tech companies, especially the larger companies. Today, it’s powering everyday tools inside almost every business, from small tradies to global enterprises. For me, AI is… Continue reading The Rise of AI in Business:
Turning Potential into Performance
Tag: NPS
The Rise of AI in Business:
Why Speed Matters: How NPS and Onboarding Time Go Hand in Hand
In today’s landscape of rising customer expectations, Net Promoter Score (NPS) has emerged as a key indicator of satisfaction and loyalty. When a customer chooses to do business with you – effectively knocking on your shop window – that initial experience sets the tone for the relationship. It’s often the clearest signal of how their… Continue reading Why Speed Matters: How NPS and Onboarding Time Go Hand in Hand