Insights
Customer Experience·
Why Speed Matters: How NPS and Onboarding Time Go Hand in Hand
In today’s landscape of rising customer expectations, Net Promoter Score (NPS) has emerged as a key indicator of satisfaction and loyalty. When a customer chooses to do business with you – effectively knocking on your shop window – that initial experience sets the tone for the relationship.
Read· 3 min read
Automation & AI·
Transforming Customer Onboarding into a Revenue Growth Strategy
For some of us the end of the financial year is fast approaching. With this comes budget planning and deliverables for FY26. Like us here at 1Centre, businesses are focusing on key strategies to drive quality revenue growth.
Read· 2 min read
Trade Credit·
Reimagining Trade Credit for the Human Side of Business
Every business owner starts with a dream. They wake up one morning with an idea so compelling and meaningful that they’re willing to risk everything to bring it to life.
Read· 4 min read
Customer Experience·
Trade-Credit has not Escaped Consumer-Grade Expectations
Picture this: She’s your customer in 10 years. What will her expectations be as a consumer? Do you think she’ll want to fill out your paper form, photocopy her documentation, and wait for your approval?
Read· 6 min read
Trade Credit·
Synthetic Data vs Authentic Data in Credit
It’s well known that the significant lack of business data, specifically trade payment data available is causing more than a few headaches for Credit Bureau, Credit Teams and lenders in general.
Read· 7 min read
Company News·
1Centre Wins NSW Winner and National Finalist Titles at iAwards24
1Centre is thrilled to announce that we have been honoured with the NSW Winner and National Finalist titles in the Technology Platform category at the prestigious iAwards24. This recognition highlights our innovative approach to B2B credit management and customer relationship safeguarding, solidifying our position as a leader in the Australian digital ecosystem.
Read· 2 min read
Company News·
Why 1Centre Won: Our Journey to the iAwards24
At 1Centre, we are incredibly proud to have been honoured as the NSW Winner and National Finalist in the Technology Platform category at the prestigious iAwards24. This recognition highlights our innovative approach to trade credit management and our commitment to transforming customer relationships through advanced technology.
Read· 4 min read
Risk & Security·
Enhancing Trade Credit Security with Biometric Verification
Let’s face it, doing business online has become, and will increasingly become more at risk with the advancement of new technology allowing fraudsters to create ‘false identities’.
Read· 5 min read
Automation & AI·
Hidden Costs in Your Trade Customer Onboarding Process
Have you ever wondered about the hidden costs when onboarding & managing your trade customers in your business? We all know that onboarding a trade credit customer is crucial for building strong business relationships and driving growth.
Read· 16 min read
Company News·
1Centre Surpasses 100,000 Business Customers Milestone, Cementing Its Position in Digital Trade-Credit Management
Auckland, 2nd April 2024 – 1Centre, a leading digital platform revolutionising trade credit management, today announced a significant milestone in its journey, having surpassed the 100,000 mark in business customers. This achievement underscores 1Centre’s commitment to providing innovative, user-friendly and efficient credit management solutions to businesses across Australia and New Zealand.
Read· 2 min read
Trade Credit·
Why Australia’s Construction Industry Needs Trade Credit Automation
The Australian construction sector is navigating a challenging landscape characterised by supply chain disruptions, escalating costs, and the pressure of fixed-cost contracts. Construction, vital for contributing to infrastructure, commercial, and residential development, encounters amplified risks in managing cash flow and credit amidst these macro challenges.
Read· 3 min read
Trade Credit·
CFO’s: What’s the difference between trade-credit and extended payment terms?
You know, there’s a common myth floating around that trade credit is just about pushing back payment dates. But really, it’s so much more than that.
Read· 9 min read
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